City of New Westminster Password Reset System

Welcome. This system allows you to change your password and unlock your account, even if you have forgotten your password. Select an option from the menu below to begin.

Enroll

Enroll

You must enroll into this system before you can use it to reset your password or unlock your account.

For Reset and Unlock

Reset

Reset

You will need to reset your password if you have forgotten it. You must be enrolled to use this option.

A forgotten password

Unlock

Unlock

You will need to unlock your account if you entered the wrong password too many times. You must be enrolled to use this option.

Your account

Change

Change

You can change your password if you know your current password. You do not have to be enrolled to use this option.

Your password